Terms and Conditions

Last Updated: November 22, 2025


Please read these Terms and Conditions ("Terms," "Terms and Conditions") carefully before using the One Tribe Counseling website (the "Website") operated by One Tribe Counseling ("us," "we," "our"). Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, clients, and others, who wish to access and use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.

1. Our Services and Pricing

We offer spiritual healing and counseling services, sessions, workshops, and digital products on this Website. The price of these services and products can be found listed on the Website. This price includes all applicable taxes and other fees.

Please Note: Spiritual healing and counseling services provided through One Tribe Counseling are not a substitute for emergency mental health services. If you are experiencing a mental health emergency, please call 911 or go to your nearest emergency room immediately. For the National Suicide Prevention Lifeline, call 988.

2. Purchases and Payments

When you make a purchase on the Website, you will be able to choose the third party payment processor that will collect your payment information and process your payment. You may make purchases using the following third party payment processors: Stripe, ApplePay, and GooglePay. We are not responsible for the collection, use, sharing or security of your billing information by these third party payment processors. The following payment method(s) are accepted by the third party payment processors: American Express, Discover, MasterCard, and Visa.

You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor(s) is true, correct and complete.

3. Cancellation Policy

Healing and Counseling Sessions

  • Clients must provide at least 48 hours notice to cancel or reschedule a healing and counseling session
  • Cancellations made with less than 48 hours notice will be charged the full session fee
  • Emergency situations will be considered on a case-by-case basis at our sole discretion

Rescheduling Policies

  • Clients can reschedule once per session without penalty if done before the cancellation window.
  • Additional reschedules or last-minute changes are billed as cancellations.
  • For packages:
    Missed sessions still count unless rescheduled within the policy window.

No-Show Policies

  • A no-show is billed at 100% of the session fee.
  • After 1–2 no-shows, the practitioner may discontinue services or require prepayment for all future sessions.

Late Arrival

  • If the client arrives late, the session ends at the scheduled time.
  • No credits or extensions.
  • If the practitioner is late, the client receives the full time they paid for.

4. Refund Policies

Individual sessions:

  • Non-refundable once paid.
  • Refunds only issued if the practitioner cancels or emergencies occur.

Packages:

  • No pro-rated refunds after the first session is completed.
  • Some practitioners offer partial refunds only before sessions begin.

Workshops and Programs

  • Cancellations for workshops or programs must be made at least 7 days prior to the start date for a full refund
  • Cancellations made less than 7 days prior to the start date are non-refundable

Digital Products

  • We do not offer cancellations on digital products once purchased unless stated otherwise

We reserve the right to cancel any scheduled session, workshop, or purchase for any reason, at our sole discretion, including but not limited to therapeutic appropriateness, scheduling conflicts, or unavailability. We will let you know immediately if we plan on cancelling your session or purchase. We will issue you a refund of the full amount paid if we cancel your session, workshop, or purchase.


Refunds are handled according to the cancellation policy outlined above. Once a counseling session has been attended or a digital product has been accessed, no refunds will be issued except at our sole discretion unless stated otherwise.

5. No Warranty on Services

The healing and spiritual counseling services and products provided on this Website are provided "as is." No warranty, express or implied (including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or use) shall apply to any services or products provided on this Website, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.

Important: Healing and spiritual counseling services are not guaranteed to produce specific results. Therapeutic outcomes vary based on individual circumstances, commitment to the process, and other factors beyond our control.

6. Confidentiality and Privacy

HIPAA Compliance

We are committed to protecting your privacy and maintaining the confidentiality of your personal health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our full Privacy Policy and Notice of Privacy Practices are available on our Website and will be provided to you at the start of services.

Limits to Confidentiality

While we maintain strict confidentiality, there are legal and ethical limits to confidentiality, including but not limited to:

  • Suspected abuse or neglect of a child, elderly person, or dependent adult
  • Threats of imminent harm to yourself or others
  • Court orders or subpoenas requiring disclosure
  • When you provide written authorization to release information

7. Accounts

When you create an account on our Website, you guarantee that you are 18 years of age or older (or have parental/guardian consent) and that the information that you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Website.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to terminate your account anytime at our sole discretion. You can terminate your account by contacting us.

8. Comments and Uploading Content

By submitting a comment, testimonial, or uploading content onto this Website, you grant One Tribe Counseling a worldwide, non-exclusive, perpetual, royalty-free license to reproduce, publish and distribute the comment or content. When you make a comment or upload any content onto this Website, you agree that such comment or content may be viewed by other parties and it is your responsibility to ensure that the comment or content does not contain any confidential or proprietary information. You are also responsible for ensuring that your content or comment does not violate any laws, rules or regulations. We reserve the right to remove any content or comment at any time in our sole discretion.

Important: Do not share any protected health information, personal identifying information, or details about your therapy in public comments or reviews.

The following is a non-exhaustive list of types of content or comments that you are prohibited from posting on our Website:

  • Content that harasses others
  • Content that is discriminatory or offensive
  • Swearing, name calling and otherwise abusive content
  • Pornographic and sexually explicit content
  • Content displaying, depicting or suggesting violence
  • Content that exploits or abuses children
  • Content encouraging or committing illegal acts
  • Content sharing personal information without consent
  • Content infringing on someone's rights, including intellectual property rights
  • Content advertising products or services without our permission
  • Content whose purpose is spamming others

9. Prohibited Uses

You agree that you will use this Website in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Website. You agree that you will not perform any of the following prohibited uses:

  • Impersonating or attempting to impersonate One Tribe Counseling or its employees, representatives, or affiliates
  • Misrepresenting your identity or affiliation with any person or entity
  • Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material
  • Engaging in any conduct that restricts or inhibits any person's use or enjoyment of the Website, or which, as determined in our sole discretion, may harm us or the users of this Website or expose us or other users to liability
  • Using the Website in any manner that could disable, overburden, damage or impair the Website or interfere with another party's use of the Website
  • Using any robot, spider or other similar automatic technology, process or means to access or use the Website for any purpose, including monitoring or copying any of the material on this Website
  • Using any manual process or means to monitor or copy any of the material on this Website or for any other unauthorized purpose
  • Using any device, software, means or routine that interferes with the proper working of the Website, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials
  • Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the Website, the server(s) on which the Website is stored, or any server, computer or database connected to the Website
  • Attempting to attack or attacking the Website via a denial-of-service attack or a distributed denial-of-service attack
  • Otherwise attempting to interfere with the proper working of the Website
  • Using the Website in any way that violates any applicable federal, state or local laws, rules or regulations

10. No Warranty on Website

This Website is provided "as is." No warranty, express or implied (including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or use) shall apply to this Website, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.

11. Availability, Errors and Inaccuracies

We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this Website. We may experience delays in updating information on this Website and in our advertising on other websites. The information, products and services found on the Website may contain errors or inaccuracies or may not be complete or current. Services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our Website. The inclusion or offering of any service or product on this Website does not constitute an endorsement or recommendation of such service or product by us.

12. Damages and Limitation of Liability

IN NO EVENT SHALL ONE TRIBE COUNSELING BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, RELATING TO OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE, INCLUDING BUT NOT LIMITED TO YOUR RELIANCE UPON OPINIONS OR INFORMATION APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES OPERATED BY THIRD PARTIES, PRODUCTS OR SERVICES OBTAINED THROUGH THIS WEBSITE, WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES OR OTHERWISE, EVEN IF ONE TRIBE COUNSELING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF, DESPITE THE LIMITATION ABOVE, ONE TRIBE COUNSELING IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF ONE TRIBE COUNSELING WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO ONE TRIBE COUNSELING IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS WEBSITE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS INURE TO THE BENEFIT OF ONE TRIBE COUNSELING.

The aggregate liability of One Tribe Counseling arising out of or relating to this Website, whether arising out of or related to breach of contract, tort (including negligence) or otherwise shall be limited to the amount of fees actually received by One Tribe Counseling from you.

Please note: This limitation of liability does not affect our professional liability or malpractice obligations under applicable law.

13. Links to Third Party Websites

This Website may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Website or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

14. Intellectual Property and DMCA Notice

All contents of this Website are © 2025 One Tribe Counseling or third parties. All rights reserved. Unless specified otherwise, this Website and all content and other materials on this Website including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files and arrangement thereof (collectively, "Content") are the proprietary property of One Tribe Counseling and are either registered trademarks, trademarks or otherwise protected intellectual property of One Tribe Counseling or third parties in the United States and/or other countries.

If you are aware of a potential infringement of our intellectual property, please contact us at [email protected]

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Website infringes on the copyright, trademark or other intellectual property rights of any person or entity.

If you believe in good faith that the Content infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled "Infringement of Intellectual Property Rights - DMCA." Your notice to us must include the following information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right's interest
  • A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work
  • Your name, email, address and telephone number
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent or the law

Please note that we will not process your complaint if it is not properly filled out or is incomplete. You may be held accountable for damages, including but not limited to costs and attorneys' fees for any misrepresentation or bad faith claims regarding the infringement of your intellectual property rights by the Content on this Website.

You may submit your claim to us by contacting us at:

 +1 (928) 451-4851

[email protected]


Mailing address:

One Tribe Counseling
One Tribe Tours 

Irina Litvin
2350 W Highway 89A 1085

Sedona, AZ 86336

United States


15. Governing Law, Severability, Dispute Resolution and Venue

These Terms shall be governed and construed in accordance with the laws of the state of [Your State], United States, without regard to its conflict of laws provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and us regarding our Website, and supersede and replace any prior agreements we might have had with you regarding the Website.

Any controversy or claim arising out of or relating to these Terms including but not limited to the interpretation or breach thereof shall be resolved in a court of competent jurisdiction in [Your County, Your State].

You and One Tribe Counseling agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any class or representative action.

16. Changes to Terms and Conditions

We reserve the right to make changes to these Terms and Conditions at any time. We will notify you of material changes by posting the updated Terms on our Website with a new "Last Updated" date. Your continued use of the Website after such changes constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]

Mailing address:
One Tribe Counseling

One Tribe Tours

2350 W Highway 89A 1085

Sedona, AZ 86336


By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

© 2025 One Tribe Counseling